In 2022, the market for hotel central reservation systems is anticipated to be valued at US$ 400.06 billion. The market is predicted to expand at an 8% CAGR and reach US$ 800.84 billion in sales by 2032.
Hotel Central Reservation Systems are all-in-one software used by the hospitality sector, for easier management of bookings and reservations, along with inventory and property management. The hotel and resort chains with multiple properties in different regions find it hard to manage these properties and the bookings, especially during the holidays and touring seasons.
Bookings at the front desk are tiresome and confusing, and reservations on the phone or by third-party operators are risky and uncertain. At such times, tourists are relying on online booking channels. The booking channels are connecting tourists to a number of hotels and resorts and making bookings lot easier.
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Hotel management use CRS, which automates processing and sorting of bookings and reservations in accordance with customer requests, to manage these bookings made through mobile applications, websites, and OTAs.
Key Takeaways from the Hotel Central Reservation Systems Market Study:
- The North America, Europe and Asia Pacific regions hold a market share of ~26%, ~22% and ~18% respectively.
- COVID-19 affected 0.45% to the Hotel Central Reservation Systems market.
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Key Manufacturing Companies:
- OPERA Property Management System
- eZee Front desk
- Room Master
- Hotelogix PMS
- MSI CloudPM
- Rezlynx PMS
- CenDyn
- Vertical booking
- Amadeus
- eRevMax
- SHR
- GuestCentric
Hotel Central Reservation System by Category
By Operation Type (% of Demand):
- Offline
- Cloud-Based
By Booking Channel (% of Demand):
- Phone Booking
- Online Booking
- In Person Booking
By Sales Type (% of Demand):
- Direct Sales
- Distribution Sales
By User (% of Demand):
- Big Enterprises
- Small Enterprises
- Individuals
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