Hospitality Staffing Market Gains Momentum: Meeting the Growing Demand for Enhanced Processes and Human Care in Hotels | FMI

Hospitality Staffing Market

The Hospitality Staffing Market is rapidly gaining momentum as hotels and other hospitality establishments recognize the critical importance of having a well-trained and capable workforce to deliver exceptional services to their guests. The increasing emphasis on cleanliness, sanitization, and personalized care in the post-pandemic world has further accelerated the need for reliable staffing solutions that can meet the evolving demands of the industry.

The rising demand for seamless and efficient processes in the hospitality industry, coupled with an increasing focus on human care and sanitization requirements, is propelling the sales of hospitality staffing solutions. Within the hospitality sector, there is a significant need for competent and professional staff who can add value to the overall guest experience while also participating in regular training programs to enhance their understanding of the work culture.

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As hotels expand their offerings by introducing new components such as parks, play areas, and other amenities, the demand for skilled manpower also grows substantially. Hospitality staffing solutions play a pivotal role in helping hospitality units conduct efficient recruitment programs that prioritize professionalism and comprehensive staff training.

Overall, the hospitality staffing market is witnessing a surge in popularity as it becomes an indispensable tool for hospitality units to source, train, and retain top-notch talent, ultimately elevating the overall quality of their services and enhancing guest satisfaction.

As per the study at Future Market Insights, the hospitality staffing market is valued at US$ 971.3 billion in 2022 and is expected to reach US$ 1886.6 billion by 2032, growing at a 6.9% CAGR.

The driving growth of the hospitality staffing market is attributed to the recovering hotel industry, new tourist spots opening up, high discounts on tourist packages along with technologically advanced platforms that make it easy for the end users to access the travel locations, hotels, and transportation.

The hospitality sectors demand competent and professional staff that adds value to the hospitality services while enrolling in time-to-time training programs to increase the understanding of the work culture.

The growing population, along with new travel locations opening, are pushing the hospitality sector and government to invest more capital into the hotels, parks, monuments, and accommodation facilities, using the latest advanced technology.

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The government and its initiative have put forward the agenda of making the travel and hospitality industry survive and then get it back on track. As soon as the restriction and lockdown had been lifted, the hospitality centers started hiring new employees.

The major restrictions that hold the hospitality staffing market backward are the use of third-party services along with the incompetency of the management that fails to hire the right set of staff that helps the business is growing exponentially.

The latest trend that changes the dynamics of the hospitality staffing market is the online marking system that helps the candidate gain market according to their skillset. This way, each position, and its required skillset gets fulfilled through these operations.

Key takeaways:

  • Market analysis explains that the market is categorized by work position, work and end user. These categories are further divided into small segments that expand their channels in multiple market spaces.
  • Manager segment is the largest segment by the work position type and will hold the biggest portion of the market in the forecast period, thriving at CAGR of 4.3% through 2032. The growth of segments is attributed to leadership vacuum, rising management issues, new project-based companies setting up in FMCG and travel industry.
  • Growing population along with new travels locations opening through are pushing the hospitality sector and government to invest more capital into the hotels, parks, monuments and accommodation facilities, using the latest advanced technology.

Key Segments

By Work Position Type:

  • Manager
  • Specialist
  • Attendant
  • Others (Chefs, Auditor, Receptionist)

By Work Type:

  • Event Caterers
  • Janitors
  • Parking Attendants
  • Banquet and Restaurant Servers
  • Others (Prep Cooks, Housekeepers)

By End-use Industry:

  • Food and Beverages
  • Travel & Tourism
  • Lodging

Competitive landscape:

Some of the hospitality staffing market competitors listed in the FMI’s study on Hospitality staffing market are Hospitality Staffing Solutions, Remedy Intelligent Staffing, Allinace Recruitment Agency, The Service Companies, Inc., Alrich Hospitality Staffing Inc., Bolt Staffing Services, Hospitality Staffing UK, Luxe Hospitality Staffing, and Refugee Staffing Agency.

Recent Development

  • Hospitality staffing solutions has introduced its powering hospitality staffing solutions that cover workers and businesses and has also launched its new eBook named “Safety Matters: A Guide to Safety and Hospitality Contingent Labour”.

Remedy Intelligent Staffing has upgraded its hospitality staffing solutions with new best practices like introducing its app that can help the workers in finding jobs in the hospitality sector, pushing the sales of hospitality staffing solutions.

About Future Market Insights, Inc.

Future Market Insights, Inc. is an ESOMAR-certified business consulting & market research firm, a member of the Greater New York Chamber of Commerce and is headquartered in Delaware, USA. A recipient of Clutch Leaders Award 2022 on account of high client score (4.9/5), we have been collaborating with global enterprises in their business transformation journey and helping them deliver on their business ambitions. 80% of the largest Forbes 1000 enterprises are our clients. We serve global clients across all leading & niche market segments across all major industries.

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About the Author

Nikhil Kaitwade

Associate Vice President at Future Market Insights, Inc. has over a decade of experience in market research and business consulting. He has successfully delivered 1500+ client assignments, predominantly in Automotive, Chemicals, Industrial Equipment, Oil & Gas, and Service industries.
His core competency circles around developing research methodology, creating a unique analysis framework, statistical data models for pricing analysis, competition mapping, and market feasibility analysis. His expertise also extends wide and beyond analysis, advising clients on identifying growth potential in established and niche market segments, investment/divestment decisions, and market entry decision-making.
Nikhil holds an MBA degree in Marketing and IT and a Graduate in Mechanical Engineering. Nikhil has authored several publications and quoted in journals like EMS Now, EPR Magazine, and EE Times.

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