Conversational Marketing Software Market Poised to Reach US$ 2.4 Billion by 2032, with a CAGR of 17.4%: Analysis and Forecast | FMI

In 2021, the market for crowdsourced testing was estimated to be worth about US$1.5 billion. By the end of 2032, the market is anticipated to have grown at a 9% CAGR, valuing it at close to US$ 3.8 billion. The greatest market revenue is anticipated to come from website testing, and it is anticipated to expand at a CAGR of almost 9% between 2022 and 2032.

Customers prefer websites that function seamlessly. Moreover, even a small issue in the website can be a cause of concern resulting in delayed response time and poor usage among customers. Such issues result in significant losses in the business. Therefore, key companies have given significant importance to website testing and ensuring that end-users do not get caught up with any hassles.

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US to Dominate Crowdsourced Testing Market Throughout the Analysis Period

The US generated the highest revenue in the crowdsourced testing market in 2021. The U.S. being a technology hub, has been the largest contributor of technological devices, software, and operating systems. This signifies the expansion of testing services in the country. With companies focused on collaborating with eGovernment, eCommerce, and the gaming industry, it is highly likely to expect the U.S. as a market with an absolute dollar opportunity growth of US$ 726.1 Mn by 2032. The anticipated growth rate in the crowdsourced testing market in the U.S. is estimated at 8.3% during 2022-2032.

“Crowdsourced testing is going to stay in the future due to its customizable testing offerings from a community of technical experts from the dispersed community who are ready to exactly match with the location, demographic, industry, and language, thereby replicating real-world scenarios.,” comments an analyst at Future Market Insights.

Crowdsourced Testing Market: Competition Insights

At present, The key companies operating in the crowdsourced testing market include

  • Nomura Research Institute, Ltd.,
  • Infosys Limited,
  • Cigniti Technologies,
  • EPAM Systems, Inc.,
  • Flatworld Solutions Pvt. Ltd.,
  • Test Yantra Software Solutions,
  • Cobalt Labs Inc.,
  • Bugcrowd Inc.,
  • Qualitrix ,
  • Global App Testing,
  • Applause App Quality, Inc.,
  • Synack, Testbirds,

Rainforest QA, Inc., Digivante Ltd, Testlio Inc., Crowdspring, MyCrowd, Ubertesters Inc., QA Mentor, Inc., Crowd4Test, TestUnity, usabitest.com, Stardust testing, and ImpactQA.

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Some of the recent developments by key providers of the crowdsourced testing market are as follows:

· In July 2022, Qual IT acquired Planit to emerge as the third-largest independent testing company. The acquisition is meant to accelerate crowdsourced testing globally and expand its expertise, resources, systems, and opportunities.

· In October 2021, Bugcrowd entered into a strategic partnership with Qualitest to offer Bugcrowd’s crowdsourced security solutions such as vulnerability disclosure programs, bug bounties, attack surface management, and penetration testing to more than 400 quality customers.

· In May 2020, Applause launched an integrated functional testing solution. The new solution is meant to help brands by integrating manual and automated testing to improve velocity and digital testing.

· In March 2020, CTG acquired StarDust, a French testing company to enhance its testing solution capabilities and make a global presence in the testing market. The acquisition added US$ 7 Mn to their annualized revenue, anticipated to increase their operating results.

· In February 2020, Applause partnered with Infosys with the aim of scaling up testing in multiple geographies, connecting with the customers, and thereby providing high-quality digital experiences

Key Segments Covered in Crowdsourced Testing Industry Survey

Crowdsourced Testing Market by Testing Type:

  • Performance Testing
  • Functionality Testing
  • Usability Testing
  • Localization Testing
  • Security Testing
  • Others

Crowdsourced Testing Market by Platform:

  • Website Testing
  • Mobile Testing
  • Others

Crowdsourced Testing Market by Organization Size:

  • Large Enterprises
  • Small and Medium-sized Enterprises

Crowdsourced Testing Market by Vertical:

  • Retail
  • BFSI
  • IT and Telecom
  • Healthcare and Life Sciences
  • Media and Entertainment
  • Others

Crowdsourced Testing Market by Region:

  • North America Crowdsourced Testing Market
  • Latin America Crowdsourced Testing Market
  • Europe Crowdsourced Testing Market
  • South Asia Crowdsourced Testing Market
  • East Asia Crowdsourced Testing Market
  • Oceania Crowdsourced Testing Market
  • Middle East & Africa Crowdsourced Testing Market

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Future Market Insights, Inc. (ESOMAR certified, Stevie Award – recipient market research organization, and a member of Greater New York Chamber of Commerce) provides in-depth insights into governing factors elevating the demand in the market. It discloses opportunities that will favor the market growth in various segments on the basis of Source, Application, Sales Channel, and End Use over the next 10-years.

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About the Author

Nikhil Kaitwade

Associate Vice President at Future Market Insights, Inc. has over a decade of experience in market research and business consulting. He has successfully delivered 1500+ client assignments, predominantly in Automotive, Chemicals, Industrial Equipment, Oil & Gas, and Service industries.
His core competency circles around developing research methodology, creating a unique analysis framework, statistical data models for pricing analysis, competition mapping, and market feasibility analysis. His expertise also extends wide and beyond analysis, advising clients on identifying growth potential in established and niche market segments, investment/divestment decisions, and market entry decision-making.
Nikhil holds an MBA degree in Marketing and IT and a Graduate in Mechanical Engineering. Nikhil has authored several publications and quoted in journals like EMS Now, EPR Magazine, and EE Times.

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