The global field force automation market is forecast to expand at 17.4% CAGR over the estimated period, as per FMI’s analysis. The industry’s size is predicted to reach a market value of USD 1,970.7 million in 2023 and USD 10,725.9 million by 2033.
The market is projected to propel forward owing to increasing demand for internet connectivity and surging ownership of smartphones in enterprises. Rising demand for smooth and easy communication and management of field forces is expected to catalyze market growth.
Several enterprises have a diskless workforce employed the world over. Owing to many challenges posed by the widespread-situated workforce, in terms of data management, workforce execution, and communication, field force automation comes to the rescue. These solutions effectively deal with the relevant problems by offering efficient management of field forces.
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The increasing demand for cloud-based force automation solutions is expected to favor market expansion in the coming years. These solutions are convenient to use and manage, and are cost-efficient, thereby leading to their increasing adoption by small and medium-sized enterprises.
Geographically, the growth of the North America region can be attributed to the escalating demand for real-time and cost-effective data transmission in enterprises of all sizes. The exponential growth of the Asia Pacific region can be credited to the surge in the sprouting of enterprises and their consequent requirement to efficiently manage field force.
Top Highlights from the FMI’s Analysis of Field Force Automation Industry:
- The North America market for field force automation market acquired a significant share of 36.8% in the historical period.
- The United States market is the leading country, in terms of revenue share. The country gained a share of 23.9% in 2022.
- The Europe region is projected to gather more than 24.1% market in 2023.
- Germany, as per FMI’s analysis, accumulated a market share of 9.1% in 2022.
- The United Kingdom is estimated to capture a CAGR of 13.3% in the upcoming years.
- The Asian countries are anticipated to brace themselves in the estimated time. India, as per FMI’s study, is expected to expand at 21.2% CAGR. China is predicted to register a 14.1% CAGR.
- Japan accumulated a market share of 5.1% by the end of the historical period.
- As per FMI’s research, the cloud segment is anticipated to acquire a larger market share during the forecast period.
- The analysis unveils that large enterprises are expected to obtain the maximum market share over the assessment period. In 2022, the segment garnered a 61.4% market share.
- Based on components, the solutions segment garnered a 77.3% market share in 2022.
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Industry Update: Market Scenario on the Competitive Front
Key companies operating in the market are introducing their recent versions to attract new users. For instance, GE has introduced field force automation 12v1. The solution delivers recent workforce management solutions centered around productivity, efficiency, and user experience. This solution reveals a new dispatch board that offers a synchronized and intuitive view of all the processes in the field.
Collaborations and partnerships to improve service outcomes or elevate customer experience are anticipated to have a positive impact in the following years. In this context, TCS, with the help of Oracle Cloud, is helping revolutionize field force services and solutions at Vodafone United Kingdom.
Key Players
- ClickSoftware
- ServiceMax
- Oracle
- Microsoft
- Salesforce
- Others
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Key Segments Covered in the Field Force Automation Industry Survey
By Components:
- Solutions
- Services
By Deployment:
- On-premise
- Cloud
By Organization Size:
- SMEs
- Large Enterprises
By Vertical:
- IT and Telecom
- Healthcare and Life Sciences
- Manufacturing
- Transportation and Logistics
- Construction and Real Estate
- Energy and Utilities
- Other Verticals
By Region:
- North America
- Europe
- Asia Pacific
- The Middle East and Africa
- Latin America
About Future Market Insights (FMI)
Future Market Insights, Inc. (ESOMAR certified, recipient of the Stevie Award, and a member of the Greater New York Chamber of Commerce) offers profound insights into the driving factors that are boosting demand in the market. FMI stands as the leading global provider of market intelligence, advisory services, consulting, and events for the Packaging, Food and Beverage, Consumer Technology, Healthcare, Industrial, and Chemicals markets. With a vast team of over 400 analysts worldwide, FMI provides global, regional, and local expertise on diverse domains and industry trends across more than 110 countries.
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