The global dry-cleaning and laundry services market reached US$ 69.3 billion in 2022. Revenue generated by the dry-cleaning and laundry services is likely to witness US$ 74.8 billion in 2023. Demand is poised to soar at 7.0% CAGR over the forecast period between 2023 and 2033. Sales are anticipated to total US$ 147 billion by 2033.
Hotels and resorts may provide laundry services as an additional benefit to their customers. It can increase the market for outsourcing laundry services from professional dry cleaners because of its convenience to both guests and establishments. Large hotel chains and hospitality groups usually enter long-term contracts with laundry service providers to ensure provision of clean drapes around their properties.
Regular and thorough cleaning of linens and uniforms is also very important for a safe environment, enhancing the need to have laundry services. The growth of tourism in a region is directly relative to the demand for laundry services. Places that have seen an improved state in tourism are likely to experience a rising demand for laundry services which will cater to the needs of this sector.
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Since the hospitality sector is competitive, innovation and high standards of service are encouraged. Dry cleaners must be prepared to make investments in highly developed equipment and technology for them to cope with the changing requirements of their hospitality customer base.
The rising e-commerce and delivery services drive the market during the forecast period. E-commerce and delivery services often require employees to wear uniforms or company-branded clothing. This can lead to a high volume of work wear that needs regular cleaning, boosting demand for laundry services.
Several e-commerce businesses deal with sensitive or specialized items, such as electronics, garments with delicate fabrics, or products with unique cleaning requirements. Dry cleaners may see increased demand for their expertise in handling these items.
E-commerce and delivery companies rely on fast operations. They might require laundry and dry-cleaning services to provide quick turnaround times to ensure that uniforms and linens are readily available for their workforce. With more people shopping online, consumers might also require dry-cleaning and laundry services for their clothing and household textiles, contributing to market growth.
E-commerce businesses and consumers are increasingly focused on sustainability. Dry cleaners that offer eco-friendly cleaning methods can attract these environmentally conscious customers. E-commerce and delivery companies might opt for uniform rental services requiring consistent cleaning and maintenance. It will help in creating a recurring revenue stream for laundry service providers.
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E-commerce companies might enter into partnerships or offer promotions with local laundry services to provide added value to their customers, further driving demand for these services. E-commerce often experiences seasonal peaks, such as during holiday seasons. This can result in surges in demand for laundry and dry-cleaning services to prepare for increased shipping and fulfillment operations.
In the wake of the COVID-19 pandemic, hygiene and safety standards have become paramount. E-commerce and delivery services might prioritize clean and sanitized uniforms and linens, increasing the need for laundry services. As e-commerce companies expand into new regions or cities, they might seek local laundry partners, creating opportunities for laundry services to expand their customer base.
Key Takeaways from Dry-cleaning and Laundry Services Market Report:
- The global market for dry-cleaning and laundry services is expected to reach a valuation of US$ 147 billion by 2033.
- Over the forecast period, sales of dry-cleaning and laundry services are expected to grow at a CAGR of 7.0%.
- The United States is projected to reach a valuation of US$ 25.5 billion by 2033.
- In 2033, South Korea is projected to reach a totlal of US$ 8 billion.
- By service, the laundry segment is estimated to expand at a CAGR of 6.8% from 2023 to 2033.
“Growth of tourism and hospitality industry is likely to drive demand for dry-cleaning and laundry service market. Key manufacturers are working on providing laundry services with eco-friendly washes. Sustainability is a key concern affecting this market, and this trend is likely to influence consumer behaviour through 2033.” – Opines Sneha Verghese, Senior Consultant for Consumer Goods and Products at Future Market Insights (FMI).
Competitive Landscape:
Key companies are embracing eco-friendly practices, such as using eco-friendly detergents, recycling water, and reducing energy consumption to appeal to eco-conscious consumers. To increase customer retention, they also offer a broad range of services beyond traditional dry cleaning and laundry, such as tailoring, shoe repair, and garment alterations.
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Key Companies in the Dry-cleaning and Laundry Services Market
- ZIPS Dry Cleaners: ZIPS provides dry cleaning services for various clothing items, including suits, dresses, and shirts. ZIPS is known for its turnaround time, often offering same-day dry cleaning services for items dropped off early.
- Alsco Pty Limited, the company offers a variety of linen and towel rental services for hotels, restaurants, and other businesses in the hospitality industry. The company offers rental and laundering services for mats, including entrance mats, anti-fatigue mats, and logo mats.
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FMI has released an objective global market assessment, presenting past demand data from 2018 to 2022 and projecting forecast statistics for 2023 to 2033.
Dry-cleaning and laundry services market by services (laundry, dry cleaning, and duvet cleaning), by application (residential and commercial) & region from 2023 to 2033
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