Climbing Heights: Evolution of the Employee Engagement Market to $3.8 Billion by 2032

The global employee engagement market is on a trajectory of remarkable growth, projected to reach a valuation of US$ 1.6 billion in 2022, driven by a robust Compound Annual Growth Rate (CAGR) of 9.1%. This growth path is expected to propel the total size of the employee engagement market to a substantial US$ 3.8 billion by the year 2032. Notably, the employee engagement sector holds a significant share, approximately 15%, of the overall human resource management market.

Future Market Insights underscores that employee engagement stands out as a prominent strategy adopted by organizations across the globe. These solutions bring forth multifaceted benefits, including improved employee retention, enhanced productivity, and strengthened enterprise collaboration. Beyond its internal impact, employee engagement emerges as a crucial link connecting customer satisfaction, corporate reputation, and shareholder value, underscoring its strategic significance in the business landscape.

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“Rising Remote Work Trend and Focus on Employee Centricity to Drive Market Growth,” says FMI Analyst

Harnessing the Potential of Employee Engagement Tools

In today’s landscape, organizations are leveraging employee engagement tools to ignite enthusiasm for work, inspire motivation, and unlock latent potential for overall organizational improvement. In a technologically advanced era, where individuals are accustomed to gadgets, employee engagement solutions play a crucial role. These solutions act as catalysts, boosting both employee productivity and engagement.

Among various employee engagement tools, mobile learning tools hold a significant position. They enable continuous employee education, providing valuable insights. Similarly, unified communications software bridges internal communication gaps, facilitating seamless information exchange within the organization. Adoption of these tools is becoming increasingly common across diverse organizations.

Additionally, the implementation of employee recognition and reward software is of paramount importance. By acknowledging and incentivizing employees, these solutions play a vital role in fostering motivation and commitment.

Key Insights:

In the solutions domain, the employee engagement software segment is projected to demonstrate a robust Compound Annual Growth Rate (CAGR) of 10.1% throughout the forecast period. The unified communications software sector is expected to hold the largest market share, accounting for a significant 33.4% by 2032. Among different enterprise sizes, the large enterprise segment is forecasted to experience an impressive 2.2X growth during the forecast duration. On the industry front, the BFSI (Banking, Financial Services, and Insurance) sector is anticipated to shine, with the highest projected CAGR of 11.9% from 2022 to 2032. The IT & telecom industry closely follows suit. Regarding regional leadership, North America is set to lead the employee engagement market in 2022, closely followed by Europe. Meanwhile, the South Asia & Pacific region is expected to achieve the fastest growth during the forecast period. Notably, the employee engagement market in East Asia is predicted to present an absolute opportunity of US$ 322.6 million within the forecast window.

Competition Landscape

Prominent players in the global employee engagement market are actively pursuing strategies like mergers, acquisitions, and collaborations with emerging startups and service providers. These efforts aim to enhance market presence and bolster sales figures.

Notable industry players encompass a diverse range, including IBM Corporation, Microsoft Corporation, Google, Bitrix24, Atlassian Corporation Plc, Xoxoday, Connecteam, Officevibe (GSoft Group Inc.), and several others.

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Employee Engagement Market Outlook by Category

By Solution:

  • Software
    • Integrated Employee Engagement Platform
    • Standalone Software
      • Unified Communications Software
      • Enterprise Social Intranet Software
      • Employee Recognition & Reward Software
      • Employee Performance Management Software
      • Others
  • Services
    • Professional Services
      • Consulting Services
      • Integration & Implementation
      • Support & Maintenance
      • Training & Development
  • Managed Services

By Deployment:

  • Cloud-Based
  • On-Premises

By Enterprise Size:

  • Small and Mid-Sized Enterprises (SMEs)
  • Large Enterprises

By Industry:

  • IT & Telecom
  • BFSI
  • Retail
  • Healthcare
  • Government
  • Manufacturing
  • Others

By Region:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia & Pacific
  • Middle East & Africa

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About Future Market Insights (FMI)

Future Market Insights (ESOMAR certified market research organization and a member of Greater New York Chamber of Commerce) provides in-depth insights into governing factors elevating the demand in the market. It discloses opportunities that will favor the market growth in various segments on the basis of Source, Application, Sales Channel and End Use over the next 10-years.

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About the Author

Nikhil Kaitwade

Associate Vice President at Future Market Insights, Inc. has over a decade of experience in market research and business consulting. He has successfully delivered 1500+ client assignments, predominantly in Automotive, Chemicals, Industrial Equipment, Oil & Gas, and Service industries.
His core competency circles around developing research methodology, creating a unique analysis framework, statistical data models for pricing analysis, competition mapping, and market feasibility analysis. His expertise also extends wide and beyond analysis, advising clients on identifying growth potential in established and niche market segments, investment/divestment decisions, and market entry decision-making.
Nikhil holds an MBA degree in Marketing and IT and a Graduate in Mechanical Engineering. Nikhil has authored several publications and quoted in journals like EMS Now, EPR Magazine, and EE Times.

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