Online To Offline Commerce Market to Witness Stunning Growth by 2026

A business model known as “online to offline commerce” attracts potential clients from online channels to physical stores. This concept has developed through time in tandem with the development of the e-commerce sector. In order to improve the consumer experience, e-commerce companies are currently heavily investing in client acquisition as part of their Omni channel strategy.

Only a small percentage of e-commerce businesses with both online and offline presences utilise two distinct channels as a complement to one another. The goal of the online-to-offline e-commerce strategy is to raise awareness of products and services, provide potential customers the ability to browse various offerings online, and then enable them to make purchases in physical storefronts.

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Online to offline Commerce Market: Drivers and Challenges

In an online-to-offline transaction, the consumer searches for the product online but makes the purchase offline. This business approach appeals to a local retailer who previously shied away from selling its goods online because of the internet marketplaces’ propensity for discounts.

Customers also browse a small number of things online, such as jewellery and electronics, but due to the nature of some products and their price, most purchases are made offline. The market for online to offline shopping is being driven by the “Touch and Feel” element.

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Online to Offline Commerce Market: Segmentation

Segmentation of Online to Offline Commerce market on the basis of sectors:

  • E-Tail:

The e-tail sector comprises the online sales of products like clothing and mobile phones. It may involve business between companies or between companies and consumers. In order to contact clients more effectively, e-tailers have opened brick-and-mortar storefronts in addition to their web-based business models.

  • Travel & Tourism:

Online bus, rail, aircraft, and hotel bookings are part of the online travel and tourism sector. In this e-commerce strategy, a customer investigates every travel and lodging option and ultimately books the full itinerary using the most practical and cost-effective solutions.

  • Restaurant & Hyper-Local Service:

A customer can place an online food order, reserve a table at a restaurant or hotel, and pay for these services without using cash. The quick satisfaction of customers’ domestic demands is what constitutes hyper-local services. Laundry, plumbing, and grocery delivery are a few of them.

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The report covers exhaustive analysis on

Online to Offline E-Commerce Market Segments

  • Online to Offline E-Commerce Market Dynamics
  • Historical Actual Market Size, 2013 – 2015
  • Online to Offline E-Commerce Market Size & Forecast 2016 to 2026
  • Value Chain
  • Online to Offline E-Commerce Market Current Trends/Issues/Challenges
  • Competition & Companies involved
  • Technology
  • Value Chain
  • Online to Offline Market Drivers and Restraints

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About the Author

Nikhil Kaitwade

Associate Vice President at Future Market Insights, Inc. has over a decade of experience in market research and business consulting. He has successfully delivered 1500+ client assignments, predominantly in Automotive, Chemicals, Industrial Equipment, Oil & Gas, and Service industries.
His core competency circles around developing research methodology, creating a unique analysis framework, statistical data models for pricing analysis, competition mapping, and market feasibility analysis. His expertise also extends wide and beyond analysis, advising clients on identifying growth potential in established and niche market segments, investment/divestment decisions, and market entry decision-making.
Nikhil holds an MBA degree in Marketing and IT and a Graduate in Mechanical Engineering. Nikhil has authored several publications and quoted in journals like EMS Now, EPR Magazine, and EE Times.

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